The appointment list and appointment reminder emails
are included in each subscription plan.
Into your Tattoogenda studio software,
you can find your settings on the bottom left of your screen above your studio name.
Go to your settings and choose ‘Notifications’
Your screen could look like the screenshot below.
YOUR AUTOMATED EMAILS ARE ACTIVE
YOUR AUTOMATED EMAILS ARE INACTIVE
Your automated email or option is active
Your automated email or option is inactive
APPOINTMENT REMINDER CONFIGURATION #
As a studio you will have your own deposit rules.
To make sure you do not trigger people to cancel and keep their deposit,
you can set this past the time limit of your deposit rules.
Your studio has the policy that ‘deposits are not returned when canceled within 48h before the appointment’.
In this case you want to remind them past those 48h to make sure you do not trigger cancel behavior.
You could set your reminder on 24h before their appointment.
On your schematic click on ‘Appointment reminder’.
You will see the ‘Appointment reminder’ appear with a toggle button and an input field.
Toggle on the appointment reminder.
Notice that on your schematic it has turned white.
Fill out how many hours before the appointment the appointment reminder email should be send out.
( e.g. In this example we’ve set it to 24 hours )
Did you know
Starting from the ‘Bigger studio’ plan you are also able to send out SMS reminders to your customer.
You can see a preview of how the email could look like.
The square brackets and its content will be replaced with your own data.
If your studios name would be ‘Tattoogenda’ and your email would be ‘firstname.lastname@example.org’ it would look like this
In an upcoming feature you are able to add information you would like to share with your customer.
You still have a problem or a question?
You can find a little link below called ‘Still stuck? How can we help!’