IMPORTANT
YOU REQUIRE THE FOLLOWING SUBSCRIPTION PLAN
Deposit reminders are only available in the ‘Expert studio’ plan.
These options will not be available for you when you do not have this plan.
TATTOOGENDA & STRIPE
Please make sure you have connected Stripe with your Tattoogenda account if you wish to have a ‘Confirm payment’ button into your email.
Click on the articles to learn more about finding your current subscription plan and how to connect Stripe with Tattoogenda
Into your Tattoogenda studio software,
you can find your settings on the bottom left of your screen above your studio name.
Go to your settings and choose ‘Notifications’
NOTIFICATIONS SCHEMATIC
Your screen could look like the screenshot below.
YOUR AUTOMATED EMAILS ARE ACTIVE
YOUR AUTOMATED EMAILS ARE INACTIVE
TOGGLED ON
Your automated email or option is active
TOGGLED OFF
Your automated email or option is inactive
FIRST DEPOSIT REMINDER CONFIGURATION #
On your schematic click on ‘Deposit first reminder’.
You will see the ‘Deposit first reminder notification’ appear with a toggle button and an input field.
Toggle on the first deposit reminder
Notice that on the schematic it has turned white.
Fill out how many days after an appointment was booked
an email should be send out as a reminder that their deposit has not yet been paid.
( e.g. in this example we’ve set it to 7 days. )
Notice that it has also changed on your schematic
EXAMPLE EMAIL
You can see a preview of how the email could look like.
The square brackets and its content will be replaced with your own data.
e.g.
If your customers first name would be ‘Sharice’ it will say
Dear Sharice,
…
TATTOOGENDA NEWS!
In an upcoming feature you are able to add information you would like to share with your customer
SECOND DEPOSIT REMINDER CONFIGURATION #
On your schematic click on ‘Deposit second reminder’.
You will see the ‘Deposit second reminder notification’ appear with a toggle button and an input field.
Toggle on deposit second reminder notification.
Notice that on the schematic it has turned white.
Fill out how many days after the first reminder
an email should be send out as a reminder that their deposit has not yet been paid.
( e.g. in this example we’ve set it again to 7 days. )
Notice that it has also changed on your schematic
EXAMPLE EMAIL
You can see a preview of how the email could look like.
The square brackets and its content will be replaced with your own data.
e.g.
If your studios name would be ‘Tattoogenda’ and your email would be ‘support@tattoogenda.com’ it would look like this
…
Best regards,
Tattoogenda
support@tattoogenda.com
…
TATTOOGENDA NEWS!
In an upcoming feature you are able to add information you would like to share with your customer.
WOULD LIKE TATTOOGENDA TO AUTOMATICALLY CANCEL YOUR APPOINTMENT WHEN NO DEPOSIT RECEIVED?
in the ‘Expert studio’ plan.
You still have a problem or a question?
You can find a little link below called ‘Still stuck? How can we help!’
Written by
Sharice Vandenhende
By Tattoogenda
