How do online paid deposits work

IMPORTANT

YOU REQUIRE THE FOLLOWING SUBSCRIPTION PLAN

Deposit & deposit reminders are only available in the ‘Expert studio’ plan.
These will not be available for you if you do not have this plan.

STRIPE & TATTOOGENDA
To receive deposits online you must have connected Stripe with Tattoogenda!

WHEN WILL A BUTTON BE SHOWING INTO MY EMAIL(S)? #

As stated before you require at least the ‘Bigger studio’ plan to get a confirm appointment button into your appointment list email(s).

When a tattoo project is booked for your customer, later that same day an automatic email is sent with a list of their appointments, to that client.
In this email the required deposit ( e.g. €150 ) can be asked through a confirm appointment button.

This button takes the customer to a new page.

On the new page your customer is asked a few questions regarding no shows and cancellations.
A pay deposit button will take your customer through the Stripe payment system.

WHAT SYSTEM IS MY CUSTOMER GOING THROUGH #

Your customer will go through the following system.
When they click on the ‘Confirm appointment’ button in their email they will be taken to the following page.
Here the email address and phone will be prefilled as long as this has been filled out in their customer details.
They can choose to check the cancelation checkboxes to be notified when a timeframe opens up.

The customer can fill out these cancel options and click on the pay deposit button

This action will take them to a new screen where they can choose their payment method.

The customer needs to fill out these and click on the pay button

After this they will be taken to their chosen pay method screen and need to confirm the payment.
When the payment was successful the payment will show up into the project.
You can find it into the deposit logs or when you are making a payment for that appointment.

Click on the articles below to find out more about
how to read deposit logs , how do online paid deposits work , how to pay a deposit and how to use a deposit

You still have a problem or a question?
You can find a little link below called ‘Still stuck? How can we help!’

Written by
Sharice Vandenhende

By Tattoogenda

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