Timely vs. Tattoogenda: Choosing the Right Appointment Software for Your Business
In the world of appointment scheduling software, the right tool can make all the difference. Whether you’re running a salon, tattoo studio, or wellness center, platforms like Timely and Tattoogenda aim to simplify your operations and enhance your client experience. While Timely targets a broad range of service-based businesses, Tattoogenda caters specifically to tattoo studios. Let’s dive into the details to help you choose the right solution.
Overview of Timely
Timely is a feature-rich scheduling platform designed to help businesses in beauty, wellness, and other service industries streamline their operations. With an emphasis on creating exceptional client experiences, Timely offers tools for online bookings, digital consultations, and marketing.
Key Features of Timely:
- Online Bookings:
- Provide a sleek, branded booking experience for clients.
- Fill your calendar efficiently with easy-to-use scheduling tools.
- Client Experience:
- Offer customizable digital consultation forms.
- Use automated reminders and updates to enhance communication.
- Payments and Deposits:
- Reduce no-shows with TimelyPay for deposits and cancellation fees.
- Accept payments and manage finances seamlessly.
- Marketing Tools:
- Build loyalty with SMS campaigns and email marketing.
- Automate retention strategies to keep clients engaged.
- Business Management:
- Manage staff with timesheets, rosters, and dashboards.
- Track stock and inventory to streamline operations.
- Reporting and Analytics:
- Access detailed reports for data-driven decision-making.
Overview of Tattoogenda
Tattoogenda was designed by a tattoo artist and studio owner to address the unique challenges faced by tattoo studios. Its features focus on managing project-based appointments, collecting deposits, and automating client communication to reduce no-shows.
Key Features of Tattoogenda:
- Project-Based Appointments:
- Organize multiple sessions under a single project for complex tattoos.
- Track all client details and appointment history.
- Industry-Specific Tools:
- Create digital consent forms and EU-compliant ink passports.
- Automate aftercare instructions and review collection.
- Deposit Management:
- Send automated deposit collection reminders and cancel unpaid bookings.
- Track deposits and associate them with specific appointments.
- Client Communication:
- Send automated SMS reminders to reduce no-shows.
- Provide clear appointment summaries via email.
- Artist and Studio Management:
- Manage schedules, preferences, and financial details for resident and guest artists.
- View all artist calendars for streamlined operations.
- No-Show Solutions:
- Maintain a list of clients willing to fill last-minute cancellations.
Key Difference: Online Booking Functionality
One of the major distinctions between Timely and Tattoogenda lies in how they handle online booking.
Timely: Customer Self-Booking
Timely allows customers to book appointments directly online through a personalized landing page. Clients can select the service, appointment length, and price themselves, providing convenience and autonomy. This setup is ideal for businesses where predefined service durations and costs are standard, such as beauty salons or wellness centers.
Tattoogenda: Controlled Booking Process
In contrast, Tattoogenda takes a more controlled approach. Customers cannot directly book appointments online. Instead, studios can embed Tattoogenda’s code on their website to enable consultation appointment booking. This ensures that all bookings are vetted through a consultation with the artist or management first, maintaining a professional and personalized experience. This method avoids customers choosing appointment durations or prices without studio input, which is critical for tattoo studios where each project is unique.
The Tattoogenda Basics
This video gives you a quick look at how Tattoogenda works—from both the client’s and the shop’s perspective. You’ll see how easy booking and managing appointments can be, along with some of our key features.
This is just the top of the ice mountain—there’s much more beneath the surface.
Want to know more?
Comparing Timely and Tattoogenda
Feature | Timely | Tattoogenda |
Target Audience | Broad (beauty, wellness, tattoo studios, etc.) | Tattoo studios |
Online Booking | Customer self-booking with personalized landing page | Consultation bookings via embedded code |
Appointment Structure | Individual appointments | Project-based with linked appointments |
Payments | TimelyPay for deposits and cancellation fees | Stripe and Mollie integrations for deposit management |
Automation | Digital consultations, reminders, and updates | SMS/email reminders, aftercare instructions, auto-cancel |
Marketing | SMS/email campaigns, client loyalty tools | Review collection and aftercare email automation |
Unique Features | Stock and inventory management, staff dashboards | Ink passports, digital consent forms, no-show fixers |
Industry Flexibility | Suitable for multiple service industries | Exclusively tailored for tattoo businesses |
Pricing Comparison: Tattoogenda vs. Timely
Pricing is a critical factor when selecting the best scheduling software for your business. Below is a concise comparison of Tattoogenda and Timely’s pricing structures, highlighting their strengths and differences.
Tattoogenda Pricing
Tattoogenda is designed specifically for tattoo studios, offering tiered pricing based on the number of artists and features:
- Single Artist: €0/month
- Includes basic features like appointment and customer management, project-based scheduling, and email reminders.
- Small Studio (up to 4 artists): €16/month or €170/year
- Adds receptionist access, SMS reminders (€0.07/SMS), and online consultation bookings.
- Bigger Studio (up to 10 artists): €30/month or €330/year
- Includes deposit management, financial reporting, and automated aftercare emails.
- Expert Studio (unlimited artists): €45/month or €495/year
- Adds consent forms, ink passports, waiting lists, and automated deposit reminders with auto-cancellation.
Timely Pricing
Timely provides flexible plans designed for beauty, wellness, and service-based industries, adjusting based on the number of bookable staff:
- Build: Starting price depends on the number of staff; 42$/per member/artist
- Includes appointment scheduling, online booking, and client reminders.
- Elevate: Higher-tier plan with features like digital consultation forms, automated marketing, and enhanced staff management. 62$/per member/artist
- Innovate: Premium plan with inventory management, advanced reporting, and custom marketing tools.72$/per member/artist
- TimelyPay: Payment processing fees range from 1.59% + $0.05 (in-salon payments) to 2.90% + $0.30 (online transactions).
- SMS Costs: Excess SMS messages cost $0.08 each, with a base number included in each plan.
Key Differences
Feature | Tattoogenda | Timely |
Base Pricing | Free for single artists | Varies by number of staff; no fixed starting price |
Scalability | Tiered plans based on studio size | Flexible pricing adjusts with staff count |
Industry Focus | Tattoo-specific features like ink passports | Broad appeal for beauty, wellness, and more |
Payment Processing | Stripe/Mollie integrations | TimelyPay with transparent fees |
SMS Costs | €0.07/SMS | Included base SMS; $0.08/SMS for excess |
Unique Features | Project-based scheduling, consent forms | Digital consultations, inventory management |
Which Platform Should You Choose?
- Choose Timely if:
- Your business spans beauty, wellness, or other industries with standard service structures.
- You want a client-facing landing page for online bookings.
- Stock and inventory management are important to your operations.
- Choose Tattoogenda if:
- You’re a tattoo studio or artist requiring a specialized solution.
- You prioritize consultation-based booking processes to maintain control over project planning.
- Industry-specific tools like ink passports and consent forms are critical for compliance and professionalism.
Conclusion
Timely and Tattoogenda both offer powerful solutions for appointment management, but their approaches to online booking set them apart. Timely’s client-facing booking system caters to businesses with standardized services, while Tattoogenda ensures tattoo studios maintain control over bookings through consultations. Choose the platform that aligns with your business’s unique needs and client experience goals.
