{"id":14568,"date":"2023-05-25T16:50:35","date_gmt":"2023-05-25T14:50:35","guid":{"rendered":"https:\/\/tattoogenda.com\/?post_type=docs&p=14568"},"modified":"2023-08-31T16:14:34","modified_gmt":"2023-08-31T14:14:34","password":"","slug":"appointment-reminder","status":"publish","type":"docs","link":"https:\/\/tattoogenda.com\/fr\/docs\/appointment-reminder\/","title":{"rendered":"Rappel de rendez-vous"},"content":{"rendered":"
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La liste des rendez-vous et les courriels de rappel des rendez-vous
sont incluses dans chaque plan d'abonnement<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Dans votre Logiciel Tattoogenda studio<\/strong>,
vous trouverez vos param\u00e8tres en bas \u00e0 gauche de votre \u00e9cran, au-dessus du nom de votre studio.<\/p>\n\n\n\n

Acc\u00e9dez \u00e0 vos param\u00e8tres et choisissez \u2018Notifications\u2019<\/strong><\/p>\n\n\n\n

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SCH\u00c9MA DES NOTIFICATIONS<\/strong><\/p>\n\n\n\n

Votre \u00e9cran pourrait ressembler \u00e0 la capture d'\u00e9cran ci-dessous.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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VOS COURRIELS AUTOMATIS\u00c9S SONT ACTIFS<\/strong><\/p>\n\n\n\n

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VOS COURRIELS AUTOMATIS\u00c9S SONT INACTIFS<\/strong><\/p>\n\n\n\n

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L'ENSEMBLE DE L'ACTION <\/strong><\/p>\n\n\n\n

Votre courriel automatis\u00e9 ou votre option est actif<\/strong><\/p>\n\n\n\n

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COUVERTURE<\/strong><\/p>\n\n\n\n

Votre courriel automatis\u00e9 ou votre option est inactif<\/strong><\/p>\n\n\n\n

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APPOINTMENT REMINDER CONFIGURATION<\/strong><\/h4>\n\n\n\n

TIP<\/strong>
As a studio you will have your own deposit rules.
To make sure you do not trigger people to cancel and keep their deposit,
you can set this past the time limit<\/strong> of your deposit rules.

par exemple.
Your studio has the policy that ‘deposits are not returned when canceled within 48h before the appointment’.<\/strong>
In this case you want to remind them past those 48h<\/strong> to make sure you do not trigger cancel behavior<\/strong>.
You could set your reminder on 24h before their appointment.<\/p>\n\n\n\n

Sur votre sch\u00e9ma, cliquez sur ‘Appointment reminder’<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Vous verrez le symbole \u2018Appointment reminder’<\/strong> apparaissent avec un bouton de basculement et un champ de saisie.

Toggle<\/strong> on the appointment reminder.

Notice that on your schematic it has turned white.<\/p>\n\n\n\n

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Fill out how many hours before the appointment<\/strong> the appointment reminder email should be send out.
( e.g. In this example we’ve set it to 24 hours )<\/p>\n\n\n\n

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Did you know<\/strong>
Starting from the  \u2018Un studio plus grand\u2019<\/a><\/strong> plan you are also able to send out SMS reminders<\/strong> to your customer.<\/p>\n\n\n\n

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EXEMPLE DE COURRIEL<\/strong><\/p>\n\n\n\n

You can see a preview<\/strong> of how the email could look like.
Les crochets et leur contenu seront remplac\u00e9s par vos propres donn\u00e9es.

par exemple.
If your studios name would be ‘Tattoogenda’ and your email would be ‘support@tattoogenda.com’ it would look like this
…
Je vous prie d'agr\u00e9er, Madame, Monsieur, l'expression de mes salutations distingu\u00e9es,
Tattoogenda
support@tattoogenda.com
…
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Personnaliser le contenu<\/h2>\n\n\n\n

Vous pouvez personnaliser vos courriels de notification !
\u00c0 la fin de votre courriel de notification, vous pouvez ajouter votre propre contenu.
Pour en savoir plus, lisez l'article ci-dessous !<\/p>\n\n\n\n

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Personnaliser les courriels automatis\u00e9s<\/a><\/blockquote>