{"id":6367,"date":"2023-03-15T14:38:11","date_gmt":"2023-03-15T14:38:11","guid":{"rendered":"https:\/\/tattoogenda.com\/?p=6367"},"modified":"2024-10-01T16:32:46","modified_gmt":"2024-10-01T14:32:46","slug":"tattoo-customer-history","status":"publish","type":"post","link":"https:\/\/tattoogenda.com\/es\/features\/tattoo-customer-history\/","title":{"rendered":"Historial de clientes de tatuajes"},"content":{"rendered":"
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Estudio de tatuajes<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Historial del cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfCu\u00e1nto gastaban antes?<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Siempre es bueno tener una idea clara de los h\u00e1bitos de gasto de sus clientes. \u00bfGast\u00f3 50 euros en el pasado o la friolera de 8.000 euros? Conocer su historial financiero puede ayudarte a adaptar tu enfoque.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Artistas <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfTiene curiosidad por saber cu\u00e1l de sus artistas ha visto antes este cliente? Puede que quiera volver a trabajar con el mismo artista. Las caras conocidas ayudan mucho.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00bfCancelaciones?<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfHa cancelado este cliente sus citas con usted en el pasado?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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No se presenta<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfNo acudieron a su cita con usted en el pasado?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Proyectos anteriores<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfQu\u00e9 se han tatuado ya en tu estudio?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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N\u00fameros de tel\u00e9fono<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Siempre a mano.<\/p>

\u00a0Para recordatorios autom\u00e1ticos, p. ej.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Historial instant\u00e1neo del cliente: El conocimiento es poder<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Imag\u00ednate esto: tu cliente est\u00e1 justo delante de ti mientras haces una nueva reserva. En el momento en que seleccionas su nombre, Tattoogenda te muestra un historial resumido.<\/p>

Si el sistema muestra que ya te han enga\u00f1ado antes, puedes decidir r\u00e1pidamente cobrar un dep\u00f3sito mayor esta vez. Una decisi\u00f3n inteligente, \u00bfverdad?<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00bfTe ha pasado alguna vez que no reconoces a un cliente de hace m\u00e1s de un a\u00f1o? Embarazoso, lo sabemos..<\/p>

Mientras que la mayor\u00eda de los programas de gesti\u00f3n ofrecen un historial de clientes, TG se asegura de que el historial resumido pertinente aparezca en el momento adecuado durante el proceso de reserva, s\u00f3lo para que puedas impresionar a tu cliente con tu \u2018gran memoria\u2019 ;).<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\u00bfCon qu\u00e9 artista(s) trabajaba antes su cliente?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mientras tu cliente est\u00e1 delante de ti e inicias una nueva reserva, Tattoogenda te muestra con qu\u00e9 artistas de tu estudio ha trabajado antes.<\/p>

As\u00ed, mientras entablas conversaci\u00f3n, puedes fingir que recuerdas su sesi\u00f3n con el Artista X del a\u00f1o pasado y preguntarle c\u00f3mo se cur\u00f3 el tatuaje. Un toque personal instant\u00e1neo garantizado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00bfHa visto a un cancelador en serie? Es hora de ajustar su estrategia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfNotas un patr\u00f3n de cancelaciones en el historial de tus clientes? Puede que eso afecte al artista que recomiendes o al dep\u00f3sito que cobres por adelantado \ud83d\ude09 .<\/p>

Aseg\u00farate de establecer claramente las reglas de tu dep\u00f3sito. Pero incluso si no lo haces, Tattoogenda te cubre las espaldas: despu\u00e9s de reservar sus nuevas citas, tu cliente recibir\u00e1 un correo electr\u00f3nico autom\u00e1tico con todos los detalles bien definidos.<\/p>

\u00a0<\/p>

Puede ajustar la plantilla de sus correos electr\u00f3nicos para que comunique claramente las normas de dep\u00f3sito.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Descubra c\u00f3mo gestionamos los dep\u00f3sitos para reducir las ausencias.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00bfNo te presentas? No est\u00e1 bien. As\u00ed es como Tattoogenda te ayuda a lidiar con ellos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Las cancelaciones ocurren, \u00bfpero no presentarse? Eso no est\u00e1 bien. Si ves que un cliente tiene un historial de citas fantasma, tienes varias opciones: bloquearle la reserva por completo o cobrarle la sesi\u00f3n completa por adelantado. Y s\u00e9 muy claro: si no se presenta, no hay reembolso.<\/p>

As\u00ed es como arreglamos los no-shows con Tattoogenda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Algunos clientes merecen un poco m\u00e1s de cari\u00f1o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Aunque tratamos a todos los clientes con el m\u00e1ximo cuidado... seamos sinceros, algunos se lo merecen un poco m\u00e1s. peque\u00f1o<\/em> un poco m\u00e1s.<\/p>

Si un cliente ya ha gastado mucho dinero en tu estudio, quiz\u00e1 sea el momento de recompensarle con una camiseta gratis o, al menos, con un c\u00e1lido reconocimiento. Cuando tu recepcionista (o t\u00fa mismo) les registres y veas que han gastado mucho, es f\u00e1cil soltarles una frase como: \u201cGracias por tu fidelidad, \u00a1nos encanta que vuelvas!\u201d.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPlanificar una demostraci\u00f3n<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u00bfHa perdido su n\u00famero de tel\u00e9fono? Por qu\u00e9 es importante<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Si falta el n\u00famero de tel\u00e9fono de un cliente, Tattoogenda muestra una advertencia en rojo para que puedas ped\u00edrselo al hacer la reserva.<\/p>

Sin ese n\u00famero, TG no puede enviar recordatorios autom\u00e1ticos por SMS. Y no se trata solo de recordatorios: lo necesitar\u00e1 si tiene que llamar al cliente para cualquier cosa, como si su artista est\u00e1 enfermo o le surge algo.<\/p>

Adem\u00e1s, si no te presentas y quieres llamar a un cliente que est\u00e1 listo para entrar, necesitar\u00e1s ese n\u00famero a mano para actuar con rapidez.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Tattoo studio’s Customer history How much did they spend before? It\u2019s always good to have a clear picture of your customer\u2019s spending habits. Did they drop \u20ac50 in the past, or a whopping \u20ac8000? Knowing their financial record can help you tailor your approach. Artists Curious which of your artists this customer has seen before? […]<\/p>\n","protected":false},"author":1,"featured_media":6525,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[39],"tags":[],"class_list":["post-6367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"yoast_head":"\nTattoo customer history - 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