{"id":6367,"date":"2023-03-15T14:38:11","date_gmt":"2023-03-15T14:38:11","guid":{"rendered":"https:\/\/tattoogenda.com\/?p=6367"},"modified":"2024-10-01T16:32:46","modified_gmt":"2024-10-01T14:32:46","slug":"tattoo-customer-history","status":"publish","type":"post","link":"https:\/\/tattoogenda.com\/de\/features\/tattoo-customer-history\/","title":{"rendered":"Tattoo Kundenhistorie"},"content":{"rendered":"
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Tattoo-Studio's<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kundengeschichte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wie viel haben sie vorher ausgegeben?<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Es ist immer gut, ein klares Bild von den Ausgabengewohnheiten Ihrer Kunden zu haben. Hat er in der Vergangenheit 50 \u20ac ausgegeben oder satte 8000 \u20ac? Wenn Sie die finanziellen Verh\u00e4ltnisse kennen, k\u00f6nnen Sie Ihren Ansatz besser anpassen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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K\u00fcnstler <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sind Sie neugierig, welchen Ihrer K\u00fcnstler dieser Kunde schon einmal gesehen hat? Vielleicht m\u00f6chte er sich wieder an denselben K\u00fcnstler wenden. Vertraute Gesichter kommen gut an!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Absagen?<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hat dieser Kunde in der Vergangenheit seine Termine bei Ihnen abgesagt?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Nichterscheinen<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sind sie in der Vergangenheit nicht zu ihrem Termin bei Ihnen erschienen?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Fr\u00fchere Projekte<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Was haben sie sich in deinem Studio schon t\u00e4towieren lassen?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Telefonnummern<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Immer praktisch!<\/p>

\u00a0F\u00fcr automatische Erinnerungen z.B..<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sofortige Kundenhistorie: Wissen ist Macht<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Stellen Sie sich Folgendes vor: Ihr Kunde sitzt direkt vor Ihnen, w\u00e4hrend Sie eine neue Buchung vornehmen. In dem Moment, in dem Sie den Namen des Kunden ausw\u00e4hlen, zeigt Tattoogenda einen zusammengefassten Verlauf an.<\/p>

Wenn das System anzeigt, dass Sie schon einmal betrogen wurden, k\u00f6nnen Sie schnell entscheiden, dieses Mal eine h\u00f6here Kaution zu verlangen. Kluger Schachzug, oder?<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ist es Ihnen schon einmal passiert, dass Sie einen Kunden von vor \u00fcber einem Jahr nicht wiedererkannt haben? Peinlich, wir wissen...<\/p>

W\u00e4hrend die meisten Verwaltungssoftwares eine Kundenhistorie bereitstellen, sorgt TG daf\u00fcr, dass die relevante, zusammengefasste Historie zum richtigen Zeitpunkt w\u00e4hrend des Buchungsprozesses erscheint, nur damit Sie Ihren Kunden mit Ihrem \u2018tollen Ged\u00e4chtnis\u2019 beeindrucken k\u00f6nnen ;).<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Bei welchem\/welchen K\u00fcnstler(n) war Ihr Kunde zuvor?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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W\u00e4hrend Ihr Kunde vor Ihnen steht und Sie eine neue Buchung beginnen, zeigt Ihnen Tattoogenda, mit welchen K\u00fcnstlern in Ihrem Studio er bereits gearbeitet hat.<\/p>

So k\u00f6nnen Sie beim Smalltalk ganz beil\u00e4ufig so tun, als ob Sie sich an die Sitzung mit K\u00fcnstler X vom letzten Jahr erinnern und fragen, wie die T\u00e4towierung verheilt ist. Sofortige pers\u00f6nliche Note garantiert!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Sie haben einen Serienabbrecher entdeckt? Zeit, Ihre Strategie anzupassen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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F\u00e4llt Ihnen ein Muster von Stornierungen in der Geschichte Ihres Kunden auf? Das k\u00f6nnte sich darauf auswirken, welchen K\u00fcnstler Sie empfehlen oder wie viel Anzahlung Sie im Voraus verlangen \ud83d\ude09 .<\/p>

Stellen Sie sicher, dass Sie Ihre Einzahlungsregeln klar festlegen. Aber auch wenn Sie das nicht tun, h\u00e4lt Tattoogenda Ihnen den R\u00fccken frei: Nach der Buchung eines neuen Termins erh\u00e4lt Ihr Kunde eine automatische E-Mail mit allen Details.<\/p>

\u00a0<\/p>

Sie k\u00f6nnen Ihre E-Mail-Vorlage so anpassen, dass sie die Pfandregeln klar kommuniziert.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Finden Sie heraus, wie wir Einzahlungen handhaben, um No-Shows zu reduzieren.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Nicht auftauchen? Nicht cool. Hier erfahren Sie, wie Tattoogenda Ihnen hilft, damit umzugehen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Stornierungen kommen vor, aber nicht auftauchen? Das ist einfach nicht in Ordnung. Wenn Sie feststellen, dass ein Kunde immer wieder Termine nicht wahrnimmt, haben Sie die Wahl: Entweder Sie sperren ihn komplett von der Buchung aus oder Sie berechnen die gesamte Sitzung im Voraus. Und sagen Sie ganz klar: Kein Erscheinen, keine Erstattung.<\/p>

So l\u00f6sen wir mit Tattoogenda das Problem des Nichterscheinens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Manche Kunden verdienen ein bisschen Extra-Liebe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wir behandeln zwar jeden Kunden mit gr\u00f6\u00dfter Sorgfalt... aber seien wir ehrlich, einige verdienen es vielleicht ein wenig wenig<\/em> etwas mehr.<\/p>

Wenn ein Kunde bereits viel Geld in Ihrem Studio ausgegeben hat, ist es vielleicht an der Zeit, ihn mit einem Gratis-Shirt oder zumindest einer herzlichen Anerkennung zu belohnen. Wenn Ihre Empfangsdame (oder Sie selbst) den Kunden anmeldet und sieht, dass er viel Geld ausgegeben hat, k\u00f6nnen Sie ihm einfach sagen: \u201cVielen Dank f\u00fcr Ihre Treue, wir freuen uns, wenn Sie wiederkommen!\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fehlende Telefonnummer? Hier ist, warum es wichtig ist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wenn die Telefonnummer eines Kunden fehlt, zeigt Tattoogenda eine rote Warnung an, damit Sie sie bei der Buchung erfragen k\u00f6nnen.<\/p>

Ohne diese Nummer kann TG keine automatischen SMS-Erinnerungen senden. Und es geht nicht nur um Erinnerungen - Sie brauchen sie, wenn Sie den Kunden wegen irgendetwas anrufen m\u00fcssen, z. B. wenn Ihr K\u00fcnstler krank ist oder etwas dazwischen kommt.<\/p>

Und wenn Sie einen Kunden anrufen wollen, der nicht kommt, brauchen Sie diese Nummer, um schnell handeln zu k\u00f6nnen!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Tattoo studio’s Customer history How much did they spend before? It\u2019s always good to have a clear picture of your customer\u2019s spending habits. Did they drop \u20ac50 in the past, or a whopping \u20ac8000? Knowing their financial record can help you tailor your approach. Artists Curious which of your artists this customer has seen before? […]<\/p>\n","protected":false},"author":1,"featured_media":6525,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[39],"tags":[],"class_list":["post-6367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"yoast_head":"\nTattoo customer history - 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